ED SUPPORT SERVICES TEAM LEADER - Full-time Evenings occupation at Massachusetts General Hospital (GHC) in Boston

Massachusetts General Hospital (GHC) is presently looking of ED SUPPORT SERVICES TEAM LEADER - Full-time Evenings on Wed, 10 Apr 2013 21:05:00 GMT. Responsibilities *This is an Evening position: Shift is 3 p.m. - 11:30 p.m. Under direct supervision of the Emergency Department Administrative Manager and Administrative Supervisor, the Support Services Team Leader provides shift leadership responsibilities for Support Associates and Patient Transporters. The Team Leader is trained as both a Support Associate and a Patient Transporter and works...

ED SUPPORT SERVICES TEAM LEADER - Full-time Evenings

Location: Boston Massachusetts

Description: Massachusetts General Hospital (GHC) is presently looking of ED SUPPORT SERVICES TEAM LEADER - Full-time Evenings right now, this occupation will be placed in Massachusetts. Further informations about this occupation opportunity kindly see the descriptions. Responsibilities

• This is an Evening position: Shift is 3 p.m. - 11:30 p.m.

Und! er direct supervision of the Emergency Department Administrative Manager and Administrative Supervisor, the Support Services Team Leader provides shift leadership responsibilities for Support Associates and Patient Transporters. The Team Leader is trained as both a Support Associate and a Patient Transporter and works in both of these capacities as necessary. The Team Leader serves as the point person for clinical staff in addressing supply and equipment problems and concerns. The Team Leader ensures that all supplies and equipment are available and maintained in the Emergency Department, and that patients are transported in a safe and efficient manner. The Team Leader works to continually improve the Environment of Care in the Emergency Department. The Team Leader ensures that the patient transport function operates smoothly and supports efficient patient throughput in the department.

• See below for full job description

Shift Supervision
¿Supports and assigns duties to the Emergency Department Su! pply and Equipment Associates and Patient Transporters.
¿Assists in monitoring the workflow for supply and equipment management and patient transport functions. Adjusts resources as necessary to meet changing needs in department.
¿Assists Emergency Department Charge Coordinator with operational support as necessary.
¿Reports issues with employees to Administrative Supervisor and Administrative Manager.
¿Serves as a supply and equipment resource for all Emergency Department staff. Maintains expertise in all areas of supply and equipment management.

Central Supply Management

¿Completes inventory, maintains par levels, and stocks Emergency Department supply rooms, closets and medication rooms on a daily basis. Maintains overall organization and cleanliness of supply rooms.
¿Works with hospital Materials Management staff to ensure that Emergency Department supplies are delivered from central supply area to the Emergency Department cle! an supply room.
¿Maintains inventory of special purchase items.

Supply and Equipment Management/Daily Operations

¿Responds to urgent pages from clinical staff. Provides customer service support to end users.
¿Checks each treatment bay in area(s) assigned for shift. Ensures that all supplies and equipment (including headwall items) are present, clean, in working order and organized. Replaces, cleans or makes repairs as necessary. Items to check in each bay include but are not limited to monitors, cables, lead wires, otoscope/opthalmoscope, suction equipment, oxygen equipment, defibrillator, pumps, temporal artery thermometers, and blood pressure setups.
¿Checks, stocks and organizes supply carts in each treatment bay in area(s) assigned for shift.
¿Checks, stocks and organizes specialty supply carts in area(s) assigned for shift. Specialty supply carts include but are not limited to the difficult airway cart, intubation boxes, Broselow ! carts, OB/GYN cart, procedural sedation cart and ENT cart.
¿Checks! , maintains, cleans and organizes equipment located in area(s) assigned for shift, including centrally managed equipment. Equipment includes but is not limited to ultrasound machines, portable vital sign monitors, Doppler machines, EKG machines, IV poles, soiled linen hampers, computers on wheels.
¿Checks, maintains and cleans equipment located in Trauma Bay 5 storage area.
¿Delivers soiled equipment to Sterile Processing Department or Endoscopy cleaning area for decontamination. Ensures that equipment is retrieved after it is cleaned and is placed back in proper location for use. Equipment that needs to be cleaned in this manner includes but is not limited to intubating bronchoscopes and associated equipment, and endocavity ultrasound probe.
¿Monitors expiration dates of commodities by rotating stock and visually checking expiration dates, to ensure usage or return to inventory prior to expiring.
¿Collaborates with Emergency Department clinical and admi! nistrative staff, Environmental Services staff, Biomedical Engineering staff, Sterile Processing staff and others to identify and remedy supply and equipment problems, obtain supplies and equipment, and coordinate equipment cleaning and repair.
¿Stocks patient treatment rooms with all necessary forms.
¿Helps maintain a clean, organized and safe environment in the Emergency Department.
¿Completes report at the end of each shift to document tasks completed and items requiring follow up.

Patient Transport

¿Transports patients to areas throughout the hospital facility.
¿Delivers specimens to laboratories.
¿Transports deceased patients to the morgue.
¿Runs errands as needed by clinical and Administrative Staff.
¿Provides internal transport/escort of patients within the Emergency Department.
¿Responsible for moving and lifting patients safely.
¿Responsible for acknowledging and reporting an emergency situation.
Â! ¿Transports used code carts to Exchange Room and delivers replacement c! ode cart..
¿Retrieves Emergency Department equipment from areas throughout the hospital.

Other Tasks

¿Provides feedback to Leadership Team regarding supply level adjustments, removal of product and addition of supplies.
¿Performs cart overhaul tasks as needed. Replaces supply labels and bins, adds bins and labels to carts when adding a new supply to the area and reorganizes carts due to par level adjustments and/or reconfiguring of carts.
¿Assists in equipment/department deep cleaning efforts as necessary.
¿Completes required documentation, i.e. assignment sheets, checklist, stat room requisitions, clean supply room auditing checklist, and time sheets according to department policies and procedures.
¿Assists in product recall activities and product conversions.
¿Reports discrepancies, problems or questions to Supervisor.
¿Exercises appropriate body mechanics, care and caution when handling and delivering materials.
Â! ¿Follows Hospital, Joint Commission and DPH guidelines and procedures.
¿Performs other duties as assigned.

QUALIFICATIONS:
¿At least two years supervisory experience preferred.
¿High School Diploma and/or 2 years prior experience in a similar clinical setting preferred.
¿Must possess a positive attitude and ability to use reasoning in isolating a problem and reach a sound conclusion.

SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:
¿Ability to lead employees in a stressful environment and to manage employee issues effectively.
¿Strong problem solving skills and excellent judgment.
¿Appropriate physical condition and strength for cleaning, pushing, pulling and some heavy lifting (up to fifty pounds).
¿Ability to stand and walk for extended periods of time.
¿Ability to push, pull and move patients up to 300 pounds.
¿Basic knowledge of medical supplies, instruments, and equipment.
¿Ability to organ! ize and maximize storage space.
¿Ability to complete checklists and! perform basic math to maintain par levels.
¿Ability to handle stressful situations that may arise in facilitating requests.
¿Basic computer skills.
¿Working knowledge of infection control guidelines.
¿Positive attitude and ability to use sound reasoning in isolating a problem and reaching a sound conclusion.
¿Excellent customer service skills.
¿Strong interpersonal skills.
¿Attention to detail.

WORKING CONDITIONS:
Able to work in a fast paced and stressful environment.
Ability to stand for several hours at a time.
Lifting, carrying, pushing and pulling.
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If you were eligible to this occupation, please email us your resume, with salary requirements and a resume to Massachusetts General Hospital (GHC).

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This occupation starts available on: Wed, 10 Apr 2013 21:05:00 GMT

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