Menu Data Analyst [United States]

 

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Overview:

We recruit the best talent and invest in their ongoing development, through training and mentoring. We provide opportunities to work across our national network. dnata catering U.S. is looking for a Menu Data Analyst to join our Corporate Office in White Plains, NY. team. Responsibilities include creating Menu Specifications for all new/current airlines using dnata format. Specifications include but not limited to the following- Name of airline, photo of dish/entrée, menu description, amounts, yield, UOM, Method of prep and Assembly of dish.

dnata is one of the world’s largest air services providers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals.

You Will:

• Create Menu Specifications for all new/current airlines using dnata format. Specifications include but not limited to the following- Name of airline, photo of dish/entrée, menu description, amounts, yield, UOM, Method of prep and Assembly of dish.
• Create menu tent cards for presentations/menu audits/customer visits using dnata formatted tent cards.
• Coordinate information with Chefs and aid in set up for menu presentations, record data from feedback/changes, take pictures and update menu grid during presentation.
• Attention to detail is required during the build of specs, during menu presentations, and menu launches. Fix any spec errors, coordinate with Chefs to align any changes/updates needed.
• Organize and collect recipes, emails, configuration changes, launch dates and store information for current and new customer airlines folder. Utilizing resources from Chefs and Commercial.
• Manage proper schedule and timeframe for projects accordingly, some projects will require shorter timeframes etc.…….
• Proficient in Microsoft word, Microsoft Excel, & PDF
• Schedule and lead meetings for menu changes via Microsoft teams with multiple team members for
• Able to communicate properly with specific stake holders on menu reads, customer requests, new/missing photos for specifications.
• Must be able to Multitask, participate in menu Presentations able to take notes and photograph food pictures for specifications.

The salary range for this position is $60,000.00 - $65,000.00 annual with weekly pay, which represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training.

You Have:

• A minimum of 2-3 years broad-based customer service experience.
• Proficient with Microsoft word, Excel, PDF
• Excellent written and verbal communication skills.
• Works well under pressure and meets tight deadlines.
• Computer literate with capability in email and related business and communication tools.
• Highly motivated, fast learner.
• Organizational and time management skills.
• Strong decision-making and problem-solving skills.
• Bilingual in English, Spanish preferred.

Intellectual/Social demands:

While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits. Position requires constant attention to precise details and accuracy of specified standards including following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. This position also requires constant attendance and punctuality - Is consistently at work and on time. Follows instructions, responds to management direction; Takes responsibility for own actions; Completes tasks on time or notifies appropriate person with an alternate plan. Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

Diversity Matters:

We believe that diversity and inclusion are fundamental to creating a strong workplace and community. At dnata, we’re proud that our workforce is as diverse as the customers we serve. And we’re committed to nurturing your talent with mentoring, volunteer, and professional development opportunities. We welcome everyone. Our employee resource groups are one of the many ways we champion diversity and inclusion at dnata.

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