Welcome to the world of customer support in the fast-paced and exciting e-commerce industry! Our new collaborator is a leading player in the e-commerce space, and we are currently seeking a talented and enthusiastic individual to join the customer support team.
What are we looking for?
- Language: German C1, English B1-B2;
- Experience in customer support is not necessarily required, but a minimum of experience in working with clients;
- Responding via live chat, calls, emails to customer requests related to products, refunds, product shipping issues etc.
What do we offer?
- Salary: 4800 ron NET;
- 8-hour work schedule between 06:00-24:00;
- Extra payment for the night hours (accoring to the legislation);
- 150 RON monthly (Waha bonus);
- Full remote job;
- Meal vouchers 21 ron/day worked;
- Subscription medical services (Regina Maria) and advantages for loans/credits (BRD&ING);
- Regular Meetings with Top Management - "Coffee with Top Management";
- Real possibilities to grow.
If you are a customer-focused individual with a passion for e-commerce and a desire to work in a fast-paced and dynamic environment, we encourage you to apply for this exciting opportunity. We look forward to hearing from you!