Digital Team Lead leading a team of 6 people
This role is the Digital Team Lead partnering with the innovation team, responsible for Strategy partnership and coordination with business lead, stakeholder and Internal functions, external partnership with the China Digital eco-system for digital product innovation, experience, technology & AI capabilities build-up, and responsible for digital team management. The role reports to Pfizer China Digital Client Partner Lead. Base in Hangzhou.
Key Responsibilities:
- Partnership with external (digital technology partnership) and internal (Innovation, Development, AI, GTM teams), develop, refine, and execute digital strategy and lead the local digital team to deploy digital product innovation, experience, technology & AI capability build-up. Ensure alignment and strategic development of digital/technological initiatives and define project KPIs and evaluation metrics to meet business objectives
- Collaborate with different functions to marshal the right resources and facilitate the administration of the organization. A thought partner of leadership team in digital strategy planning, ensure the efficient delivery of solution strategies for digital innovations, and oversee deliverables and progress
- Control legal and security risk, communicate and collaborate with business stakeholders to meet the legal and compliance requirement for all the deliverables in China market
- Enable spending control and drive revenue growth of the organization
- Product Innovation – Explore digital eco-system, identify innovation opportunities, formulate digital product strategy and positioning, and establish applicable innovation model/best practices for China digital society and Pfizer China, approach the goals of shaping HCP perception, enhancing patient management, and accelerating AI tools development to empower clinical study and commercial excellence
- Experience Design - Lead the team in designing experience strategies for products and services that could include responsive digital apps, APIs, and data solutions to drive digital transformation projects and optimize customer experience
- Technology & AI Implementation- Ideate overall technical strategy, blueprint and roadmap of enterprise architecture and arrange elaborate solution plans of HCP promotion, patient services and AI tools (e.g., AI diagnostic tools, Decentralized Clinical Trial platforms). Identify and evaluate emerging opportunities and advanced technologies to further enhance product functions and optimize business process management
Qualifications:
- Bachelor’s degree or above in Digital innovation, customer experience, project management or relevant disciplines
- 10 years+ experience in External partnership, Digital, Innovation, project management, prior experience in pharmaceutical/healthcare industry is a plus
- 10 years+ experience in digital strategy planning, excellent team management and cross-team collaboration skills, with proven records to impart digital knowledge and skills in a constructive, empowering, and collaborative way and drive significant business value
- Rich experience in leading digital/IT projects and digital capability build-up, solid knowledge in risk and finance management and strong business acumen; familiar with supervising large projects and prioritizing issues with exceptional project management skills
- Fluent in English, possession of excellent written, oral and presentation skills, particularly the ability to articulate project accomplishment and business growth
- Stay well versed of new technologies and trends to apply strategically to business as well as proactively construct business building ideas
- Able to manage priorities, solve obstacles, make decisions, and drive impact in ambiguous and complex circumstances
- Strategic mindset, highly responsible, self-motivated, strong sense of ownership and leadership
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
