Under the direction of the Admission Services Unit (ASU) Manager, provide support to Admission Services Unit for Undergraduate Admission. Respond to applicant inquiries on the telephone and at the public reception counter regarding admission requirements to UCLA. Advise prospective applicants on the procedures for filing applications and the selection criteria for incoming freshman and transfer applicants. Evaluate freshman applicant files and assess academic performance and recommend admission. Enter data and interact with other departments on campus.
Percentage of Time:
100
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Shift Start:
8:00 am
Shift End:
5:00 pm
Qualifications for Position
12
Records
Qualifications
Required/Preferred
1. Demonstrated ability to speak on a one to one basis with clients using appropriate vocabulary and grammar to obtain and interpret information and explain admission requirements, office policies and admission procedures.
Required
2. Demonstrated oral communication skills in speaking with persons of various social, cultural, economic and educational backgrounds providing information and explaining procedures and policies effectively.
Required
3. Demonstrated skill in interacting diplomatically with the public in a high volume continuous public contact setting.
Required
4. Demonstrated skill in reading and interpreting written documents in standard English text such as admission requirements, University policy, and procedure manuals etc.
Required
5. Demonstrated typing skills to access/update information using a computer.
Required
6. Demonstrated skill in writing grammatically correct reports.
Required
7. Demonstrated skill in performing repetitive work according to set specifications and procedures.
Required
8. Demonstrated skill in interpreting academic transcripts and records.
Required
9. Demonstrated knowledge of the UC admission requirements, policies, and procedures.
Preferred
10. Demonstrated knowledge of international educational systems.
Required
11. Demonstrated knowledge of UCLA departments and programs, including procedures, dates and deadlines and policies.
Preferred
12. Bachelor's degree in liberal arts, communications or related field.
Preferred
Additional Posting Information
Bargaining Unit:
CX-Clerical & Allied Services
Application Deadline:
07-06-2023
External Posting Date:
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