FINANCE ADMINISTRATORS: TRACING
ROLE PURPOSE:
The purpose of the post is to assist in the tracing of beneficiaries to enable the processing of unclaimed and unpaid benefits for GPAA
KEY RESULT AREAS:
The incumbent of this position will be responsible for a wide variety of financial administrative tasks which includes the following, but not limited to: Trace beneficiaries:
- Find contact details on ITC and other platforms in order to identify members and beneficiaries for unclaimed benefits.
- Contact potential candidates, confirming their personal particulars, in order to validate their status as beneficiaries.
- Engage government departments and other community platforms to trace beneficiaries and members on unclaimed benefits list.
- Rectify errors by updating the system with the correct information provided by the clients.
- Send unclaimed benefit cases and documents successfully traced to Pretoria Head Office tracing division.
Prepare cases for processing:
- Provide administrative support by collating the documentation required to process cases not traced to unclaimed benefits.
- Check the system against documentation provided in order to avoid issues with processing.
- Send death benefit form to client in accordance with benefit to which he/ she is entitled.
- Capture accurate information onto database with respect to beneficiaries eligible for re-issues, based on documentation provided. Verify cases:
- Perform data integrity checks, following standard processes.
- Generate weekly and monthly unclaimed benefit reports, reflecting the status of cases for the attention of the AO (Supervisor) and ASD / Deputy Director.
QUALIFICATIONS AND EXPERIENCE:
- An appropriate three-year tertiary qualification/ degree I national diploma with at least 360 credits, ideally Finance related, and 18 months' proven experience in accounting / financial management, of which at least 6 months should have been in Tracing or Debtors; or debt collection;
- A Senior Certificate / Grade 12 coupled with three years' appropriate proven experience in the field of accounting / financial management, of which 6 months should be in Tracing or Debtors or debt collection.
- Computer literacy which must include a good working knowledge of Microsoft Office products, especially Microsoft Excel and Word.
- Geographical knowledge of the Western Cape province
- Proficiency in English is a requirement and the ability to speak any of the other official languages in the province will be essential
- The applications of individuals currently residing in Cape Town / Western Cape may receive preference (note that proof of residence may be requested when shortlisted)
- A valid driver's license will be an advantage.
COMPETENCIES AND KNOWLEDGE:
- Knowledge of PFMA
- Knowledge of Public Service Act (PSA)
- Integrity
- Analytical skills
- Customer orientation
- Ability to prioritise
- Time management skills
- Effective communication skills (written and verbal)
- Ability to work in a team
- Problem solving skills Deadline driven
Job Type: Contract
Contract length: 12 months
Salary: R15,000.00 - R21,000.00 per month
Ability to commute/relocate:
- Mafikeng, North West: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- Do you have accomodation in Mafikeng?
Experience:
- Debtor and tracing experience (Preferred)
Application Deadline: 2023/05/18
