Summary
To run various status reports in order to do opening shift and prepare room assignments.
To review log books for special requests and instructions.
To answer the phone and log all messages
To prepare next day’s schedule
To track room status: OOO, V/C, O/C
To coordinate VIP rooms, make up and ASAP rooms
To monitor the issue of keys
To ensure that the Place of Work and surrounding area is kept clean and organized at all times.
To log all lost & found items
To maintain filing system
To follow up on emergency work order sent to POMEC
To inform security of any emergency brought to Housekeeping’s attention
To prepare and monitor room status reports for possible discrepancies.
Qualifications
Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.
